Analysis of Consumer Perception towards Telecommunication Services

Foreign Consumer Perception of Tourism Services

This paper performs an assessment of tourists' perception towards semces associated with lodging (hotel factors), dining (restaurant factors), and transportation (transportation factors). The results of the empirical analysis suggested that these are the underlying dimentions held by the tourists: (1) Hotel factors Staff service quality, room quality, business serVices,. security, value and foo...

Consumer preferences for improvements in mobile telecommunication services

We employ a choice experiment in order to estimate consumers’ willingness to pay for improvements in mobile services, focusing on 4G upgrades and roaming services. The attributes of an improved mobile service that we investigate in our experiment are: increased mobile internet speed (possible with 4G), unlimited mobile internet use, improved quality (possible with 4G) and unrestrained use in tw...

Consumer Perception of Inpatient Medical Services

Although it is currently popular to reflect consumers' perspectives to medical service management, insufficient attempts have been made to understand detailed perception of the consumer side of medical services to promote medical services' evaluation from the consumer viewpoint. The aim of this study was to descriptively reveal how consumers perceive medical services that they receive, focusing...

Location-aware Telecommunication Services

Context-Aware Telecommunication Services

This chapter describes how the changing information about an individual’s location, environment, and social situation can be used to initiate and facilitate people’s interactions with one another, individually and in groups. Context-aware communication is contrasted with other forms of context-aware computing and we characterize applications in terms of design decisions along two dimensions: th...